General information

Check-in/Check-out: on the arrival day, your rooms will be available to you starting from 14.00 hours. On the leaving day, we beg you to free the rooms no later than 10.30 hours.

The booking becomes mandatory following to a payment of a deposit of 30% of the total amount. In case of cancellation of the stay or no arrival, this deposit will not be refunded.

Prices for children (in room with adults):
four prices for children in parents room
0-2,99 years free;
3-4,99 years € 25,00;
5-10,99 years 45 % discount;
11-14,99 years 30 % discount,
ab 15 years 10 % discount

Value added tax
The price includes VAT as required by law. In case of VAT changes, our prices will be altered accordingly.

In case of cancellation of the dinner (not later than 11.30 hours) we shall credit 8 Euros per person. Same does not apply for not consuming breakfast.

Domestic animals are accepted (but the dining room and the wellness area) with a daily extra charge of 8-15 Euros, without food.

There are no refunds for the not enjoyed services included in the holiday package, in the week offers or in the all inclusive.

Cancellation conditions: In case of anticipated departure or of late arrival, we shall debit the 100% of the agreed price for the days not enjoyed. If the cancellation request happens in the short term (in the 28 days preceding the beginning of the stay), and it will not be any more possible to give the room to other guests, there will be a debit of the 70% of the total price agreed.
We suggest you, therefore, to stipulate a cancellation insurance of the Hoteliers Union (HGV), should your stay be cancelled or delayed due to sickness or to other reasons. It will be our pleasure to send you, upon your request, an information brochure.
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